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Job Details

Operations Director (Groundworks)

Nicholas Associates are currently partnered with a leading Residential Groundworks Contractor seeking to appoint an Operations Director. They are highly experienced in a wide range of civil engineering and groundworks services including earthmoving, road construction, deep drainage, foundations and external works.

Key Responsibilities

Planning and monitoring the day-to-day running of the business
To maintain excellent client relationships through delivery excellence
To develop relationships with internal and external stakeholders
To continuously improve the customer experience to aid repeat business.
To seek new opportunities and maximise opportunities with existing clients.
To ensure collaboration between Operational and Commercial teams to achieve project delivery in line with Company and customer expectations.
Responsible for the successful delivery of all projects within the company
To ensure a robust reporting structure is in place for escalation of delivery issues/risks.
To ensure the highest quality standards are achieved.
Act as key high-level decision maker in all processes from initial bid to handover.
To ensure project teams are adequately resourced with the right people and skills.
To lead and mentor operational teams and support their client relationship and delivery needs.
To continuously improve the standards of health and safety across the business

Skills & Experiences

Previous experience as an Operations Director or equivalent position
Construction background ideally within a Groundworks or Civil Engineering contracting organisation
Experience in the residential sector from a groundworks perspective
Excellent communication, teamwork, leadership skills
Demonstrable client relationship skills
Experience in managing multiple contracts, programming work schedules
Ability to solve problems and deal with conflicts efficiently

For a confidential chat, please get in touch with John Ashcroft at Nicholas Associates 01902580116

For more information on this vacancy please contact us on 01902580110.