Job Details

Position: Internal Technical Sales

Location: Leicester

Salary: £30-36K

The Internal Sales Engineer is the initial technical resource for the company and is responsible for actively driving and managing the "application evaluation" stage of the sales process. The role operates as a bridge between Customers and Contracts/Engineering teams, demonstrating a comprehensive understanding of our client's products.

A key member of the Sales team, you will build close relationships with our customers by dealing with technical sales enquiries, producing accurate and competitive quotes and being able to source solutions to meet their needs.

· Processing customer enquiries, which will involve:

- Initial customer contact via telephone, email, and face to face

- Managing and understanding and interpreting customer requirements

- Producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company

- Production of quotations/tenders in a timely, clear, detailed, and accurate manner.

- Follow up quotations in a timely manner to secure profitable orders.

· Maintain expert level of product knowledge and applications.

· Provide pre-sales technical expertise and product education to new and existing customers.

· Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department.

· Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly.

· Maintaining accurate up-to-date records of enquiries, quotations, orders, and customer activity

· Pursue new business opportunities.

· Occasional site and customer visits

· Supporting the Contracts, Engineering and Production departments

· Building relationships with customers and potential customers to understand their requirements.

You will have:

· Good understanding of electrical engineering, so HNC in electrical, electronic or control engineering or equivalent apprenticeship.

· Previous experience in a similar customer-facing role

· Customer focused approach with excellent communication skills

· Problem solving approach.

· Strong technical mindset and able to read and interpret technical data and translate to others.

· Good IT skills, including Microsoft products including Word and Excel

· Self-motivated

· To be organised, accurate and have an eye for detail.

Desirable:

· Degree in electrical, electronic or control and engineering

· Familiarity with either large OEMs and contractors or international customers.

· Previous experience or knowledge of high power or high voltage

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.