Job Details

Salary £25,300.

Between Monday to Friday 9-hour day consisting of 7am-4pm / 8am-5pm / 9am-6pm aka 42.5 hours per week, plus rotational Saturdays as overtime (08:00- 12:00)

Key Responsibilities: As a Service Reception & Administrator, you will play a crucial role in ensuring the seamless operation of our service department, adhering to company standards, the commercial vehicle industry, and DAF dealer standards.

Your responsibilities will include: ·

Maintain accurate service department records and systems. · Maintain the interface between dealership systems and those of the manufacturer/distributor. · Conduct all transactions with precision and maintain clear records. · Uphold a consistently professional and courteous welcome for all visitors. · Record and pass messages promptly and accurately to relevant personnel. · Ensure efficient telephone connections, considering busy times and ongoing meetings. · Enhance the reputation of the company during interactions with others. · File completed invoiced job card histories and conduct annual archiving of job cards. · Maintaining order numbers, and invoicing retail customers when required · Liasing with clients face to face, via email and telephone · Reviewing booking availability, booking in vehicles and accurately documenting booking based on customer requirements and documenting relevant recorded information. · Responsible for raising defect related estimates.