Job Details

Graduate Customer Account Manager
Bracknell, Berkshire
19,000 - 22,000
Leading Edge Marketing Tech Company


Working with an award-winning tech & services company, who provide software, data and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused graduate.

THE ROLE:

As a Customer Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients.

• Setting up new customer accounts, providing support via telephone and email
• First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration
• Providing 1:1 training to new end users
• Ensuring queries are handled and resolved in a timely and professional manner

YOU:

• Recent graduate (2:1 or higher)
• Fantastic communicator, focusing on providing the highest level of client satisfaction
• Relish the challenge of working with major brands and technology clients
• An outgoing personality, with a good sense of humour
• Confident operating as a team player and autonomously
• Comfortable with international travel
• Previous work experience within an IT support environment is advantageous but not essential

WHAT YOU GET:

• 19-22k per annum
• Fantastic offices, based in a converted stately home set in parkland
• Ongoing professional development
• Regular appraisals / salary review
• International travel and events
• 20 days holiday plus 8 public holidays
• Free Parking
• Pension Scheme