Job Details

Account Manager

Bracknell, Berkshire

Up to £30 000

Working with an award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual.

THE ROLE:

As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients.

•             Setting up new customer accounts, providing support via telephone and email.

•             First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration.

•             Managing and developing existing accounts.

•             Providing 1:1 training to new end users.

•             Ensuring queries are handled and resolved in a timely and professional manner.

YOU:

•             Educated to a degree level

•             Previous experience in a business environment.

•             Fantastic communicator, focusing on providing the highest level of client satisfaction.

•             Relish the challenge of working with major brands and technology clients.

•             An outgoing personality, with a good sense of humour.

•             Confident operating as a team player and autonomously.

•             Comfortable with international travel.

WHAT YOU GET:

•             up to £30 000 per annum

•             Fantastic offices, based in a converted stately home set in parkland.

•             Ongoing professional development

•             Regular appraisals / salary review

•             International travel and events

•             20 days holiday plus 8 public holidays

•             Free Parking

•             Pension Scheme