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We are looking for a Customer Service Sales Advisor for a growing Company based in Gravesend. The role will be reporting directly to the Customer Service Manager and the ideal candidate will have a good working knowledge of working in a customer service orientated industry.
Job Description:-
- Completing sales enquiries correctly, efficiently and personally ensuring that every customer is satisfied.
- Answering phone calls, providing customers a solution to every scenario.
- Support the team in processing sales, problem solving and offer any necessary support to keep customer accounts happy.
- Build rapport with both office and site based customers to establish their requirements.
- Deliver industry leading customer service by going the extra length to maximise retention.
- General administration duties as required.
Job Requirements:-
- Good working knowledge of a phone based or order processing role.
- Excellent customer service skills.
- Professional in approach to dealings with customers.
- Outstanding communication skills.
- Being able to work either independently or within a team.
- Results-orientated approach.
- Ability to work under pressure.
- Working knowledge of MS Office.
Hours:-
40 hours per week
Salary:-
19000 to 23000 DOE
If you are interested in this role please submit your CV immediately.
Stafforce is acting as an Employment Agency in relation to this vacancy.
For more information on this vacancy please contact us on 0208 858 6888.