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Job Details

Customer Service Executive - Manufacturing

Do you have a customer service background working within an office environment?

Would you want to work in a busy manufacturing business as part of the customer service team in a fast paced office environment?

If so, then please read on.

The basics:

- Job Title: Customer Service Executive – Manufacturing  

- Location: Annesley

- Industry: Manufacturing – customer account management and customer service

- Pay: £22,000-£25,000

- Hours: Mon-Fri 8:30am-5pm


With manufacturing facilities located across the UK and Europe we now require a customer service executive to join the team. Working within first class manufacturing and office facilities you will be tasked to support the account managers in the aftercare team delivering first class support and customer service to our valued clients.

Key responsibilities:

Fielding incoming Customer Service calls to the business

Providing administrative support to the Aftersales team

Handling incoming Aftersales Enquiries

Processing customer sales orders & associated enquiries

Invoicing outgoing goods and service calls on a daily basis

Preparing sales quotations for service, spares and consumables

Administrating procurement of core Aftercare requirements

Collation and provision of compliance support to customer base


The ideal Customer Service Executive – Manufacturing  will have as many of the following in order to strengthen application:

Have a friendly, positive and professional manner

Have strong verbal & written communication skills

Ability to work under own initiative and manage time effectively

Be reliable and have a good attitude toward work

Be confident with IT - experience using Excel and SAP beneficial

Commutable from: Annesley, Alfreton, Mansfield, Nottingham and surrounding areas

If you are interested in the Customer Service Executive – Manufacturing  role, please apply immediately due to the urgency of this role.

For more information on this vacancy please contact us on 01332360055.