Job Purpose
- Maximise business through successful fulfilment, agreed KPIs and effective cost management.
- Management of on-site operation ensuring proactive approach to known client needs whilst seeking to identify new business opportunities.
Key Responsibilities
- Working with Client Relationship Manager (CRM) to achieve annual financial budget and business plan, supporting with accurate forecasts, identifying initiatives to maximise financial outcome.
- Management of age debt and payroll process to ensure all cost are minimised and controlled.
- Develop and maintain robust, meaningful and mutually beneficial relationships, working in partnership.
- Maintain structured communication and service review plans with client in conjunction with senior management to ensure client expectations are exceeded.
- Work with CRM to implement and drive an effective recruitment, validation and induction plan, ensuring the available labour pool delivers and exceeds client expectations.
- Working with CRM to identify business development opportunities within both existing client base and prospect clients, agreeing plan for development through to conversion.
Skills, Knowledge & Qualifications Required
- Previous recruitment experience / account management experience.
- Operational delivery and client management experience.
- Strong communication skills both written & verbal.
- Good IT skills.
- Ability to organise and prioritise.
- Excel within a fast-paced environment.
Stafforce is acting as an Employment Agency in relation to this vacancy.